Poof

Privacy Policy

Last updated: March 2026

1. Information We Collect

We collect the following information:

  • Email address — for authentication (magic link login, no password)
  • Images you upload — drawings, photos, and other visual content for processing
  • Generated outputs — images created by the AI
  • Transaction history — token purchases, token usage, token balance
  • Session cookies — to keep you logged in

2. How We Use Information

We use this information solely to:

  • Provide the service and manage your account
  • Process images using AI
  • Process payments and manage your token balance
  • Improve the service

3. Image Processing & AI

Images you upload are sent to a third-party AI processing provider for the purpose of generating the requested product. Your images are used solely to create the requested output and are not used for AI model training.

4. Image Storage

Your images are stored privately and securely. They are not publicly accessible. Original images and processed outputs are available in your personal gallery.

5. Information Sharing

We do not sell personal information or share it with third parties, except for service providers necessary to operate the service:

  • AI processing provider — for image processing
  • Payment processor — for handling purchases
  • Cloud infrastructure provider — for data and image storage
  • Email delivery service — for sending login links

6. Children & Privacy

Poof is a service for families, but is operated by parents and adults. We do not knowingly collect information directly from children under 13. Parents upload images and manage the account on behalf of their children.

7. Security

We take reasonable security measures to protect your information, including encryption in transit and at rest. Access to your images is protected and requires authentication.

8. Data Retention

Your information is retained as long as your account is active. To request data deletion, contact us at info@poof.media.

9. Your Rights

You have the right to request access to your personal information, correct it, or delete it. For any request, contact us at info@poof.media.

10. Contact

For privacy questions, contact us at: info@poof.media